Members.

We’re here for you every step of the way.

Welcome, ADS Members.

Welcome to the Advanced Diabetes Supply (ADS) Members Area — your hub for exclusive support, streamlined service, and priority access to diabetes supplies. As a valued ADS member, you benefit from superior service, free priority shipping, personalized support, and seamless online account management.

Member Features & Tools

Member Portal & Dashboard
Log in to your Member Portal to:

Reorder supplies with a click
Track upcoming shipments
Update contact, billing, or insurance details
Pay your bill securely

Member Support & Resources
As a member, you have direct access to:

A dedicated Member Support team available to answer questions
Guidance on how ordering works, insurance plans we serve, and referral support
FAQs, educational content, and resource links

Exclusive Member Content
We maintain a robust blog and resource library covering:

Living with Diabetes (nutrition, lifestyle, prevention)
Tools & Technology (CGMs, insulin pumps, smart pens)
Diabetes Learning (new research, tips, tutorials)
Connect with a CDCES (Certified Diabetes Care & Education Specialist)

These member-oriented resources are designed to help you get more from your ADS membership.

How do I Join (for Prospective Members)?

Create an Account via our secure registration system

Provide your medical and insurance information

Choose from our product categories — continuous glucose monitors, insulin pumps & supplies, diabetic testing supplies, smart insulin pens, and insulin

Start placing orders with free priority shipping

Let ADS handle the rest — we coordinate with your provider or pharmacy

Our aim is to make your experience smooth, reliable, and worry-free.

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Trusted Accreditation & Commitment.

Your trust is vital to us. ADS is proud to hold:

An A+ rating from the Better Business Bureau
The first pharmacy to earn DMEPOS accreditation through the National Association of Boards of Pharmacy (NABP)
Additional accreditations from leading organizations to maintain industry “best in class” standards Advanced Diabetes Supply®

Rest assured, we hold ourselves to high standards in service, privacy, and compliance.

thriving with a certified diabetes care and education specialist

A Company That Cares.

We Focus on Meeting Your Service Expectations

Servicing a nationwide member base, ADS is committed to delivering above your service expectations. Speak to our live, knowledgeable Customer Care Specialists who are ready to assist. You can contact us with any questions related to your diabetic supply products, insurance coverage, qualifying criteria details, or questions for our Pharmacists and/or Certified Diabetes Educators. We are always ready to help.

We Value You & Your Time

Advanced Diabetes Supply focuses on delivering information that is thorough, prompt, and accurate. We work with your prescriber to gather all the documentation required to help you get the products you are qualified to receive. We contact you 14 days prior to your refill due date in order to ensure that you have the supplies you need in time. We proactively obtain your prescriptions prior to expiration making us a valuable extension of your healthcare team.

What Our Members Say About Us

Need Assistance?

We’re here for you every step of the way:

Reach out to a pharmacist consultation by phone at no extra cost

Contact Member Support via email or phone

Use the Patient Portal for account tasks

Contact our Help Center for quick answers

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